Terms of service

These Terms & Conditions (“Terms”) govern your use of our website, https://traditiontales.in
, and the purchase of products from TraditionTales. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website.

1. General

TraditionTales is an online store offering handcrafted sarees, suits, and related products.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the revised Terms.

2. Use of the Website

You agree to use the website only for lawful purposes.

You must not:

Use the website in any way that may damage or impair its performance

Attempt to gain unauthorized access to any part of the site, other accounts, or networks connected to the site

Use the site to transmit any harmful or malicious code.

3. Products & Descriptions

We make every effort to provide accurate product descriptions, photographs, and pricing.

However, due to the nature of handcrafted textiles, minor variations in color, texture, and print are normal and not considered defects.

Colors may appear slightly different on screens versus in real life due to device display settings.

4. Pricing & Payment

All prices are listed in Indian Rupees (INR) (or your chosen currency if specified).

We reserve the right to change prices, offers, or discounts at any time without prior notice.

Payment must be made through the available payment methods at checkout (UPI, cards, net banking, wallets, etc., as applicable).

By providing payment information, you confirm that you are authorized to use the payment method and that all details provided are accurate and valid.

5. Orders & Acceptance

Placing a product in the cart and completing checkout constitutes an order request.

Order confirmation is subject to:

Payment authorization and settlement

Stock availability

Internal order checks

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Product availability

Errors in product information or pricing

Fraud or suspicious activity.

In the event of cancellation by us, any amount charged will be refunded to your original payment method or as store credit, as applicable.

6. Shipping & Delivery

Shipping timelines, charges, and terms are governed by our Shipping & Delivery Policy, which forms part of these Terms.

Once an order is handed over to the courier, delays or issues caused by the logistics partner or external factors (weather, strikes, etc.) are beyond our control, but we will support with tracking and coordination where possible.

7. Returns, Exchanges & Refunds

Our Return, Exchange & Refund Policy outlines the conditions under which returns/exchanges are accepted and refunds are provided.

By placing an order with TraditionTales, you acknowledge that you have read and agreed to the Return, Exchange & Refund Policy.

8. User Accounts & Information

You may be required to create an account to access certain features of the website or to track your orders.

You are responsible for:

Maintaining the confidentiality of your account credentials

All activities that occur under your account.

Please notify us promptly if you suspect any unauthorized use of your account.

9. Intellectual Property

All content on the website, including text, images, logos, designs, and graphics, is the intellectual property of TraditionTales or its content partners and is protected by applicable copyright and trademark laws.

You may not:

Reproduce, distribute, or modify any content

Use our brand name, logo, or images for commercial purposes without prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by TraditionTales.

We are not responsible for the content, privacy policies, or practices of any third-party sites and encourage you to review their terms independently.

11. Limitation of Liability

To the maximum extent permitted by law, TraditionTales shall not be liable for any:

Indirect, incidental, special, or consequential damages

Loss of data, profits, or business opportunities
arising out of your use or inability to use the website or products purchased through it.

Our total liability for any claim related to a product or your use of the website shall not exceed the amount paid by you for that specific product/order.